Wednesday, August 19, 2009

What's Up With Home Depot?



The kitchen faucet we installed in March quit swiveling. The lever that controls hot and cold by going left and right should be independent of the faucet itself, which should swivel to either basin. Started out working just fine, but somewhere, some time ago, it locked up and you couldn't move one without moving the udder.

The new granite kitchen countertops and sink were installed today so the plumbing was pulled out and I tradfatted on down to Home Depot, rehearsing my Faulty Merchandise Return rant along the way.

In I comes, filled with righteous indignation, ready to make my point as often and to as many levels of nebbishes as necessary. The first poor devil walks square into my crosshairs.

"Help you?"
"Yeah!! I got this here and Look! it's supposed to swivel like this, but it doesn't!!"
"Do you want to just get another one?"
"Oh yeah?! Well I want to talk to . . . . . I beg your pardon?"
"Just go get another one and bring it back up here."
"But, but, I beg your pardon?"
"Down aisle 6, get a replacement and bring it up here."

Dazed and confused, I did as told, knowing the punch line was still to come.

"That one gonna do it for ya?"
"Yeah, it's about the same."

Waves it across the scanner, tells me I'm good to go, bids me good day, goes on about his business.

I still don't get it.

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